

|
By reading through this pack you should have a better understanding of Autism. |
| Next time you see a parent struggling with an 'out of control' youngster, think twice, that child may not be able to control their behaviour. | |
| Autistic people often don't like unfamiliarity; this could be a place object or person. This can cause them to feel anxious and frustrated. | |
| Remember, the parent wants to avoid anxiety as much as you do. Be calm, patient and listen. | |
| Avoid speaking in a load voice, as many Autistic people are sensitive to noise. Use a calm gentle tone. | |
| The offer of assistance may go a long way to helping a situation. | |
| Don't assume they are ignoring you if they do not respond. | |
| Bending the 'rules' can sometimes help i.e. taking the parent to the front of the queue relieves the stress from you, the parent and other shoppers. | |
| By helping to provide an environment in which autistic, disabled, and other children with special needs are comfortable shopping with their families. You are holding the key to a brighter future for us all. |

